CANCELLATIONS 

• Full Refund: You will receive a full refund if you cancel 7+ days before your session for a full refund.

• Partial Refund: You will receive a 50% Refund: Cancel 3–7 days before your session for a 50% refund.

• No Refund: Cancellations made less than 72 hours before the session are non-refundable.

• Note: The booking period begins at the time of reservation, not the start of the session.

RESCHEDULE

• 5+ Days Before: Rescheduling is allowed at no additional charge.

• 48–120 Hours Before: Rescheduling will incur a 50% additional fee based on the total booking amount.

• Less Than 48 Hours Before: No rescheduling is allowed.

• Rescheduling Limit: Each booking may be rescheduled a maximum of two times.

HOLD

• If you are uncertain about your schedule, we can hold your reservation for up to 72 hours at no charge.

• After 72 hours, the hold will be released.

• Holds are not available if there are less than 48 hours remaining before the booking start time.v

FULL VIDEO PRODUCTION

• A $300/day Video Production Fee applies to larger commercial video productions with 4+ people, This fee is generally applied to larger productions involving larger crews, extensive equipment, higher power usage, or heavier use of the studio.

• Small video shoots with 2–3 people have no additional production fee.

STORAGE

• To help support productions that need a little extra flexibility, the studio may allow overnight storage of items on-site, subject to availability and prior approval. Approved overnight storage is available for a fee of $150 per day, per booking.

SEAMLESS PAPER

Backdrops are free to use as background only.

• When seamless paper is unrolled onto the floor and stepped on, it is considered a "seamless pull."

• Each seamless pull costs $30.

• Note: Please specify your required backdrop color in the appointment notes when making your booking.

AUDIO RECORDING

• Our studio is not soundproofed and is not suitable for professional audio recording.

• Ambient noise may occur from hallways, traffic, construction, or other sources. Audio recording is done at your own risk.

CLEANING

• The studio must be left in the same condition as it was at the start of your session.

• All equipment must be returned to its original location.

• If the studio requires significant cleaning, a $100 cleaning fee will be charged.

• Glitter Use: Glitter is prohibited unless approved in advance.

• Unauthorized glitter use will result in an automatic $100 cleaning fee.

LIABILITY 

• Guests are responsible for all members of their team and any damages incurred during the booking.

• Guests agree to cover the cost of repair or replacement for any damages to studio property or equipment caused during their session.

• The studio is not liable for injuries, lost items, or accidents that occur on the premises.

GENERAL STUDIO RULE

• Smoking and Vaping: Smoking and vaping are strictly prohibited anywhere inside the building.

• Furniture and Equipment: Do not drag furniture or heavy items across the floor. Please ask for assistance if needed.

• Noise: Be mindful of other tenants and keep noise to a reasonable level.

ADDITIONAL FEES

• Overtime fees will apply if your booking exceeds the reserved time.

• Lost or broken equipment will incur replacement or repair fees, billed separately.